A black and white portrait of Karla with long hair, looking at the camera smiling. She is wearing a black dress with flowers on it.

I'm a experienced Senior Product Designer specializing in creating impactful and seamless end-to-end experiences. With a strong focus on customer-centric design, I collaborate closely with cross-functional teams to influence decisions and deliver the best possible experience for millions worldwide.

At J.P. Morgan Wealth Management, I am pivotal in driving customer-centricity across the product development lifecycle. I ask the right questions to inform design concepts and decision-making by leveraging data-driven insights and research.

As a skilled storyteller and active listener, I am passionate about optimizing deliverables that lead to valuable outcomes for both customers and the business. I excel in being a technology enthusiast and an expert in my craft.